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To ensure feedback effectiveness we should give and accept BEST Feedback to each other:
GIVING FEEDBACK:
Balance: what you wish & like;
Earnest: sincere, no like vs. dislike;
Specific: clear and to the point;
Timely: current and contextual.
ACCEPTING Feedback
Big-hearted: nothing personal;
Eager: willing & enthusiastic;
Studious: always wants to improve;
Thankful: shows appreciation.
BIAS INTENTION OBSERVATION STANDARDS (BIOS)
A computer’s Central Processing Unit (CPU) needs BIOS (Basic Input-Output System) in order to connect or interact with its peripheral devices.
Much like computers, human beings also use BIOS when interacting with other parties. But our BIOS stands for:
Bias: favoritism towards one thing, person, group compared with another;
Intention: purpose/reason for bringing about or carrying out an action;
Observation: recognizing, taking notice, or discerning through gathering of facts: data or info;
Standards: self-concept (ideal-self or ought-self) used as a measure or norm in comparative evaluations.
TOUCH Coaching includes processes before, during, and after the actual coaching session takes place:
Trigger: makes sure both parties know the main objectives of the session;
Observe: makes sure the Coach have gathered relevant data points for effectiveness of the session;
Understand: helps the Coach see from the Coachee’s perspective;
Communicate: helps the Coach to ask the right questions, listen well, and facilitate the Coachee to come up with own solutions;
Hone: ensures follow-up and-through of agreed action plans.
ONTIME DISRUPTIVE INNOVATION
Founders of startup businesses must trigger or reinvent disruptive innovations ONTIME, i.e.:
Origination: brainstorm for disruptive innovation ideas (solution-problem fit);
Number-crunching: validate ideas by formulating the right business model with solid financial projections;
Team formation: engage individuals with the right passion & commitment;
Initiation: design and develop quickly the minimum
viable product (MVP);
Market-sensing: test the tractions on your solutions
(market-solution fit);
Extra-mile: scale-up based on the lessons learned
(channel-market fit).
BLIND MINDSET
(Busy, but Little Impact, with No Direction)
BLIND Mindset or SIBUTA (Sibuk Tanpa Arah) is a behavior tendency when initiating, formulating, or deciding on initiatives that are not GOAL-DRIVEN (align with the vision). This does not bring an organization closer to its vision because it is merely running or creating programs (program-oriented).
9 PERSUADER CHARACTERISTICS
The recipe for mastering the arts & technique of persuasion:
ETHOS: be credible/win their trust
Purposeful: know your mission;
Examining: be curious, always learn;
Reliable: be honest and sincere;
PATHOS: be empathetic/win their hearts
Sociable: be nice, build chemistry;
Understanding: care for their views;
Attentive: show interests in others;
LOGOS: be rational/win their logic
Descriptive: speak by data & facts;
Eloquent: tell stories, not theories;
Relevant: focus, address key issues.
AGILE LEARNER FRAMEWORK
In learning agility development, the learning process is not only from reading and writing, but how we can also learn, unlearn old ways of thinking, and relearn to quickly adapt with the new normal.
Agile Learner Framework describes the learning process occurs in a lifetime (infinite) with learn, unlearn, and relearn. Unlearn is the trigger whether we want to learn and relearn. If we don’t learn, then we will lose the power to learn.
AIUEO TRAITS
An Agile Learner must have AIUEO traits in adjusting to the new normal era. AIUEO stands for:
Abstract Reasoning: potential to solve problems and understand the logical relationships among concepts;
Idea Orientation: preference for thinking creatively and generating new ways to solve problems;
Unconstraint (Flexibility): willingness to modify an approach and to adapt to changing circumstances;
Energy: potential to sustain a high level of activity over extended periods;
Openness: receptiveness to new or alternative ideas.
SIMPATIK/INSIGHT
This proprietary framework serves to help identifying the objects of Critical Thinking. SIMPATIK stands for:
Sudut Pandang (Point of Views);
Informasi/Fakta (Information/Facts);
Masalah/Konteks (Problems/Contexts);
Pertanyaan (Questions);
Asumsi/Hipotesa (Assumptions/Hypotheses);
Tujuan/Maksud (Purposes);
Implikasi/Dampak (Implications/Impacts);
Konsep/Ide (Concepts/Ideas).
INSIGHT stands for:
Inquiry (Pertanyaan);
Notion (Asumsi);
Standpoint (Sudut Pandang);
Implication (Implikasi);
Goal (Tujuan);
Hurdle (Masalah);
Theory (Konsep).